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Difficult Dialogues

 

Confidently Handle Difficult Situations

 

Turn Conflict Into Collaboration

A One-Day Intensive to Master Difficult Conversations   

 

Conflict is inevitable, but how you handle it determines whether it will lead to breakthroughs or breakdowns.

Change is a constant, and resistance to change is a challenge we can't ignore.

As a Leader, you must develop the skills to navigate emotionally charged situations with clarity and confidence.  

 

I will give you an exact roadmap to navigate those emotional minefields. Hear me when I say, this is a roadmap you want to have BEFORE you find yourself in one of THOSE kinds of conversations!

In my second week as a freshly minted HOD I was faced with exactly one of those situations - a parental complaint about one of my team - and I did NOT know how to handle it. 

And if we don't... handle it...

All of these horrible things happen. Strained relationships, lost productivity, and disengagement. And a whole bundle of your time dealing with the fallout. You get it wrong and it can take months to build back the relationship.

On the flip side, well-managed conflict fosters trust, alignment and performance.

This one-day intensive will equip you with practical tools to easily approach even the most challenging conversations and turn friction into fuel for progress. 

This workshop dives deep into proven strategies to

Diffuse emotionally charged situations. 

Build trust and psychological safety even in high-stakes conversations.  

Transform disagreements into collaborative, win-win solutions. 

 

Key Benefits You’ll Gain

Feel confident addressing conflict without fear or hesitation.  

Stay composed under pressure, even when emotions are high.  

Learn techniques to transform resistance into understanding and trust.  

Inspire collaboration and alignment, even in challenging scenarios.  

Reduce stress by addressing issues early and effectively. 

What You’ll Learn...

Conflict Management Frameworks

Learn step-by-step techniques to approach tough conversations constructively.  

 

Building Emotional Agility

Stay calm and focused when tensions rise, responding with clarity and control. 

Active Listening for Resolution

Uncover underlying issues, diffuse misunderstandings, and foster mutual understanding.  

Reframing and Problem-Solving

Shift conversations from blame and defensiveness to solutions and collaboration.  

Creating Psychological Safety

Establish an environment where people feel safe to share ideas and perspectives, even in disagreement.   

Who Should Attend?

Leaders navigating challenging team dynamics.  

Managers handling emotionally charged situations or conflict.  

Professionals seeking to improve their confidence and influence in difficult dialogues. 

Parents seekig a way to positively influence their teens.

What Other's Are Saying

Join the Difficult Dialogues Training and unlock the tools to inspire action, resolve conflicts, and drive meaningful results.   

Complete the Form to Register

 

6th June

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Please note: If paying by invoice, payment must be received at least 3 days before the training to secure your seat. 

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Adam

This course has been a real eye-opener for me. It’s not just about picking up new ideas—it’s about seeing yourself and your relationships in a completely different way. It helped me stop second-guessing and start understanding, especially those tricky “victim” and “villain” triggers that can hold us back.

What struck me most was the focus on body language and listening. I thought I knew how to listen, but this course showed me what true listening really means—and it’s been transformational. Learning to read and respond to body language has completely changed the way I connect with others, making my conversations feel so much more meaningful.

Every time I put these skills into practice, I’m amazed by how much better my interactions are. If you’re ready to grow, improve your communication, and get to grips with the unspoken dynamics of human connection, I can’t recommend this course enough. It’s a step towards becoming a better, more aware version of yourself.

Olivia Jane

"Since taking this course, I have gained significant self-awareness and improved my communication skills. Understanding the Drama Triangle has helped me interrupt negative thought patterns.

Adapting to the course materials, I've incorporated reflective journaling, enhancing my ability to process thoughts and avoid assumptions.

The module on influence boosted my confidence by navigating emotional power dynamics. Recognising desires versus unmet needs clarified my emotions, while the SCARF framework helped manage my reactions.

This course empowered me to transform self-sabotage into positive actions, leading to a more confident, effective, and fulfilled version of myself."

So… Any Questions? 

Here’s What Your Fellow Curious Conversationalists Have Asked Before Clicking Enroll.

Registrations have closed for the 6th June.

 Register you interest for the one on the 8th August and I will let you know when registrations open.

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